About us

A question about sizing, an order or a return? Email us and a real person answers, usually within one business day.

Customer service

Email: support@rosvienne.com
Monday to Friday, 9:00 to 17:00 ET
We reply within one business day. Questions sent at the weekend are answered on Monday.

Please include

  • Your order number, which is in your confirmation email.
  • A short description of the question.
  • For a damaged or wrong item: clear photos. That saves an entire round of emails.

Company details

Rosvienne is a trade name of The Commerce Group VOF
Kamperstraat 52a, 2012 XD Haarlem, the Netherlands
Chamber of Commerce (CoC) number: 42165193
Email: support@rosvienne.com

This address is our registered address, not a shop or a return address. Please do not send returns here: you receive the correct return address from us by email once your return is approved.